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Very good

4.89 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 209
Average note : Very good
Overall Average : 4.89

Detail ratings

What Rating Exactly Number
Product
 
4.88 (209)
Shipping
 
4.85 (208)
Service
 
4.90 (206)
Website
 
4.80 (206)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

I love the oils from this website. I would love to give 5 stars but I think the postage is very expensive for the weight of the oils. I spent nearly as much on postage as I did on oils
Admin comment
Many thanks for your kind comments and your order with us. We are sorry you are unhappy with the postage, but regrettably airmail is always more expensive than domestic. _br /_ _br /_ Your item total was 39 Euros, it was 610 grams of weight (glass bottles which are heavier) and due to value, incorporated Tracking and Signature, plus insurance. The postage paid was 14 Euros for this service. The item value was roughly 2.5 times the value of the postage paid._br /_ _br /_ This is the price we paid to Royal Mail for this package, so I am afraid we are unable to reduce the prices for Special International consignments._br /_ _br /_ We do offer standard airmail prices for smaller orders, but for orders of a higher value we can only send via upgraded shipping or Courier methods.

 

Author: Julie V.

Review date 12.11.2019

Comment

The Crystal wand was bought as a gift. It arrived very well packaged. A very beautiful piece, and when my friend received it she was absolutely thrilled. This is a stunning wand, even more beautiful than the picture. Wow.

 

Author: MaryAnn B.

Review date 04.11.2019

Comment

Nice shop

 

Author: Sue S.

Review date 25.10.2019

Comment

No comment available

 

Author: Sarah B.

Review date 14.10.2019

Comment

No comment available

 

Author: Patrick O.

Review date 12.10.2019

Comment

No comment available

 

Author: Matthew A.

Review date 07.10.2019

Comment

The only thing i have negative to say is the oils dont work (my very first order) and there are many products out of stock other than that marvellous

 

Author: Claire W.

Review date 01.10.2019

Comment

No comment available

 

Author: Elena M.

Review date 30.09.2019

Comment

excelent

 

Author: R M.

Review date 20.09.2019

Comment

Really fantastic smells great

 

Author: Sharon R.

Review date 04.09.2019

Comment

Wonderful efficient service as always!

 

Author: Jane M.

Review date 03.09.2019

Comment

No comment available

 

Author: F L.

Review date 03.09.2019

Comment

Good product, reasonable pricing

 

Author: Alan m.

Review date 03.09.2019

Comment

Great shop with great products. Recommended!:)

 

Author: Kamil M.

Review date 30.08.2019

Comment

Lovely, I use them in the bath and to make my own body lotions. My only problem is that not all of them have a write up, just key words and for someone who's new to all this I'd need some of them explained a bit more. But lovely good quality oils, smell and feel great and most definitely the ones I have bought have done what they've said ??????????

 

Author: Amanda H.

Review date 28.08.2019

Comment

Great fast and easy to use

 

Author: Veronica T.

Review date 26.08.2019

Comment

Great product, great service...cant ask for more!

 

Author: Simon H.

Review date 25.08.2019

Comment

No comment available

 

Author: Steve K.

Review date 21.08.2019

Comment

I love everything that I bought it’s all beautiful and all blessed beautiful stones. And I really really love the oils thank you keep it up

 

Author: sarah m.

Review date 15.08.2019

Comment

Fabulous fragrance last all day and the smells stay on e.g scarf for a good few days would definitely recommend

 

Author: Helen A.

Review date 14.08.2019

Comment

Nice quality, good price, arrived must faster than expected. My only challenge was working out which words to use to search this item - didn’t think of chunky tumbled gems at first, but got there in the end.

 

Author: E G.

Review date 12.08.2019

Comment

Loved the website and my purchases. Will use again

 

Author: Jenny B.

Review date 09.08.2019

Comment

I love the Gem Tree ^_^ They have such wonderful products and can always be trusted. Thank you very much!

 

Author: Claire Rebecca B.

Review date 07.08.2019

Comment

I liked the scent from all of the atomisers that I ordered except the "lilac" one. I felt it smelled like "furniture polish". That is fine for the furniture but not to wear. The others were really nice. As I ordered on line I cannot comment about the store.
Admin comment
Hello Elizabeth, thanks for your order of a selection of fragrance atomisers. We are sorry that Lilac was not to your taste. We do have some customers who reorder this particular scent on a periodic basis, though we realise fragrance can be subjective in some cases._br /_

 

Author: Elizabeth A.

Review date 01.08.2019

Comment

Fantastic! Lovely products, I have ordered the patchouli oil many times and would not buy it from anywhere else! A really great company, many thanks indeed ^_^
Admin comment
Thankyou kindly for your comments we really are glad you like our items!

 

Author: Claire Rebecca B.

Review date 29.07.2019

Comment

It is a pleasure dealing with the lovely people at the Gem Tree. I am very happy with my pendants though I am a little disappointed that the Frankincense and Myrrh spell bottle does not contain gold to be more complete as I have since discovered it is available elsewhere.

I will be buying more from the Gem Tree in the near future.

 

Author: Carol S.

Review date 25.07.2019

Comment

No comment available
Admin comment
Thanks for your valued feedback

 

Author: JAYSHREE L.

Review date 23.07.2019

Comment

I am not happy with the product as I tryed but not yet received the result .
Admin comment
Thanks for your order and comments. With spell rituals it is not alway instaneous results, we always say it can take 2 - 3 weeks for energies to start changing, although some people can experience effects more quickly.

 

Author: Gulshan B.

Review date 22.07.2019

Comment

No comment available
Admin comment
Thanks for your valued feedback

 

Author: Darren F.

Review date 20.07.2019

Comment

I’ve loved Spiritual Sky products for years & to find a UK based company that stocks them is great! I bought 2 bottles of Patchouli Oil, which spells beautifully dark & secretive. Brilliant service, regular updates & speedy delivery...I’ll definitely be back & couldn’t recommend more A******
Admin comment
We really appreciate your fantastic comments!

 

Author: Victoria O.

Review date 18.07.2019

Comment

All the items I've had from The Gemtree have been great quality, unique and I'd highly recommend them.
Admin comment
Thanks for your valued feedback :-)

 

Author: Louisa N.

Review date 18.07.2019

Comment

No comment available

 

Author: Rosemary M.

Review date 11.07.2019

Comment

I can not say much of my experience with the products as yet but I am sure they do what it says. Will let you know how I get on,
Many thanks
Admin comment
Thanks for your valued feedback

 

Author: Dorothy O.

Review date 10.07.2019

Comment

Excellent service. My wife was really pleased with the stones!

 

Author: John M.

Review date 01.07.2019

Comment

Very good products and expedient service.
Thank you

 

Author: Helena C.

Review date 28.06.2019

Comment

Just what I was looking for at a reasonable price. Very prompt from ordering to delivery.

 

Author: Beverley S.

Review date 26.06.2019

Comment

Item was as described, well-packaged, and arrived on-time. Thank you!

 

Author: Margaret H.

Review date 25.06.2019

Comment

Everything was excellent about this business.paypal billed me twice and Renee from the gem tree was on to it straight away to give me my refund. My bracelet arrived packed with such care and interesting info. Thanks for everything.You guys rock! No pun intended!

 

Author: Larissa S.

Review date 17.06.2019

Comment

No comment available

 

Author: Mark E.

Review date 16.06.2019

Comment

No comment available

 

Author: Jennifer L.

Review date 30.05.2019

Comment

a excellent company to deal with and always VERY helpful and supportive . I HIGHLY recommend the Gem Tree to anyone .. well worth it

 

Author: Mike C.

Review date 30.05.2019

Comment

No comment available

 

Author: Rancheiro R.

Review date 29.05.2019

Comment

Wonderful in so many regards! Thankyou! I've directed a number of people to you.

 

Author: Norma L.

Review date 29.05.2019

Comment

The Gym Tree has a beautiful website. Ordering was easy and the package of oils arrived safely and in a timely fashion. I'm thrilled to have discovered this company and I look forward to ordering from them again, as well as recommending them to my friends.

 

Author: Deborah M.

Review date 28.05.2019

Comment

There have been quite some issues in regards of the shipping, yet I don't blame thegemtree.

It might have been due to the poor address management of the guys they are partners and collaborate with in order to deliver the order in the specific country of the consignee.

Last note, I've had too high expectations, yet, overall, the products are n
Admin comment
Glad it arrived with you eventually, it was due to some issue of addressing but you were able to inform GLS Romania the correct addressing that matched your ID so they could verify your identity.

 

Author: Andrei G.

Review date 27.05.2019

Comment

No comment available

 

Author: Kristina E.

Review date 27.05.2019

Comment

The chakra colored bottles I ordered arrived quickly and safely, all the way from the UK. They are just what I expected and I'm very pleased with the purchase.

 

Author: Donna S.

Review date 17.05.2019

Comment

No comment available

 

Author: Emily B.

Review date 12.05.2019

Comment

Everything arrived quickly and was of excellent quality.

 

Author: Cate G.

Review date 05.05.2019

Comment

The service was outstanding. My queries were dealt with promptly and charmingly.
The items I ordered were exactly what I wanted, and I will definitely be ordering from The Gem Tree again.

 

Author: Sally Y.

Review date 29.04.2019

Comment

No comment available

 

Author: Lorant B.

Review date 29.04.2019

Comment

Super

 

Author: Sandra K.

Review date 23.04.2019

Comment

received item before due date,very good service.

 

Author: riddel A.

Review date 16.04.2019

Comment

The Gem Tree sell beautiful, quality items. They always dispatch goods promptly and well packaged.

 

Author: Deborah J.

Review date 15.04.2019

Comment

Very fast delivery and I love the smell of the oils

 

Author: Yoon Chong O.

Review date 08.04.2019

Comment

On the website it says more information will be included with the product, I never found any extra information.

Thanks otherwise - all wonderful products
Admin comment
Hello Helen. Thanks for your order and your review for us. For several bottles of oil blends we enclose one leaflet on basic instructions and usage, and also the COA for Andara blend. We only produce these two A5 sheets, but we will email to ask if we can provide any further details._br /_

 

Author: Helen K.

Review date 03.04.2019

Comment

Great Service, very fast. Product turned out too small but it will come in useful later so not returned.
Admin comment
Thanks for your feedback and order with us. It was the 4 x 5 inch pouch that we sent as detailed on item page, but we are glad it may be useful in future. We do have some bigger pouches available, but not in this style I am afraid.

 

Author: Anthony F.

Review date 01.04.2019

Comment

No comment available

 

Author: simon p.

Review date 28.03.2019

Comment

No comment available

 

Author: Deborah T.

Review date 27.03.2019

Comment

No comment available

 

Author: Usha G.

Review date 27.03.2019

Comment

The gem cages I ordered are pretty much exactly what I was looking for, at a very reasonable price. They arrived quickly and safely too.

 

Author: Jennifer T.

Review date 21.03.2019

Comment

No comment available

 

Author: Gordana Gina D.

Review date 13.03.2019

Comment

Excellent service and communication as usual. I've been using this company for years and have never had a moment's worry! Highly recommended!

 

Author: Jane M.

Review date 12.03.2019

Comment

No comment available

 

Author: S C.

Review date 08.03.2019

Comment

No comment available

 

Author: Catherine M.

Review date 04.03.2019

Comment

No comment available

 

Author: Gugu N.

Review date 21.02.2019

Comment

I ordered these products for my cousin's birthday. She loves Spiritual Sky Patchouli Oil. I am very impressed with the ease of buying, the speed of delivery and the updates at every step. Will defi itely purchase again from Gem Tree.

 

Author: Antoinette D.

Review date 21.02.2019

Comment

brilliant

 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Brilliant


 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Excellent selection and super-quick delivery.
Will certainly use in future. The items in my order were almost impossible to track down within a reasonable distance from home
Great!

 

Author: Henry P.

Review date 31.01.2019

Comment

Amazing Products so powerful and are an every day part of my life and practice, recommend them to all my clients and friends!
Such awesome customer service!

 

Author: Jessica P.

Review date 30.01.2019

Comment

No comment available

 

Author: Jenny D.

Review date 30.01.2019

Comment

Wonderful store! Beautiful energy! Great prompt and helpful communication! Love my black tourmaline bracelets. Faster shipping than I expected being here in US. Will be back and will tell my friends about you! Wishing you all the very best!

 

Author: Norma L.

Review date 29.01.2019

Comment

I just received my package and I am very excited to use your products. So far I am please with the overall service. I thought the bottles were a little bigger and I did not receive instructions or information about the use of the products according to your website. It took a little longer than I was hoping for but overall I will probably again. Thx
Admin comment
Thanks for your kind comments and feedback. I can see your order arrived in 13 days to USA which is above average speed for airmail from our location. There is just the one leaflet to cover all blends which was added to the order, there is not one leaflet per bottle if multiples. We do state all blends are 10ml bottles, we do have 25mls in certain types however.

 

Author: Roderick C.

Review date 29.01.2019

Comment

The stones were lovey and great quality. Loved everything I purchased and am already looking at what I want to order for my next purchase from the gem tree. 5 stars all round. Thank you.

 

Author: Kim J.

Review date 25.01.2019

Comment

I’ve been a regular customer with The Gem Tree for a long time. There is a wonderful choice of products, the service is excellent and reliable, and the Seller is extremely friendly, polite and helpful, should you have any enquiries. I’m always delighted with everything I buy. I highly recommend the Gem Tree. It’s safe & secure too. Perfect!

 

Author: Margo p.

Review date 24.01.2019

Comment

Thank you for a very personal & friendly service

 

Author: Melanie S.

Review date 23.01.2019

Comment

No comment available

 

Author: Jean F.

Review date 22.01.2019

Comment

Lovely, authentic products, have ordered several times and was pleased with all my items.

 

Author: Louisa N.

Review date 17.01.2019

Comment

Nice product and service was fast. Product has described look foward to try other products also price are cheaper then other company's

 

Author: giulietta p.

Review date 10.01.2019

Comment

The gem tree is amazing. The oils are great, they work, smell nice and are a very good price.
I have recomended gem tree to my friends.
Give it a go its worth it.


 

Author: Claire

Review date 03.01.2019

Comment

Always great service from The Gem Tree
Great range of products and the magick/healing oils smell divine and are good value for money
Thanks

 

Author: nicole c.

Review date 18.12.2018

Comment

No comment available

 

Author: Donna N.

Review date 17.12.2018

Comment

Super nice products, only the shipping to Ireland ist way too expensive for a small and light parcel.
Admin comment
Thanks for your feedback, we truly appreciate it! I am sorry you were unhappy with the postage. Your package was 500grams which is not classed as a light parcel by industry standards. It was Signed and Tracked parcel which carries a premium, which we have to apply at certain order values overseas I am afraid. The £10.65 you paid is perhaps just under what we actually paid for the postage to send to you. There is a courier option we could look into that is perhaps £2 cheaper, but it is much slower and not always as efficient as our current options. Regrettably airmail is more expensive than inland shipping, but we do try our best and we are not making any profit from postal charges as some companies may do.

 

Author: Martina O.

Review date 13.12.2018

Comment

I have no bad words to say about this company. They were very helpful in finding what I wanted, when I wasnt sure. Communication was great. Highly recommeded. Will definitely be using them again. Thank you

 

Author: Sarah H.

Review date 13.12.2018

Comment

Great service and quick delivery. Nice large stones which my granddaughter will be delighted with. Thanks!

 

Author: Mari F.

Review date 13.12.2018

Comment

i received the items in well package and secured. Thank you.
I think it will be better to include method of use and how to use them would be useful for newbies like me.

In addition, i think it will make my day if there are some freebies that comes along with though. hahaha
Admin comment
Thanks for your feedback. We did include a small general guidance sheet but we have emailed you to help further._br /_ Regarding the free gifts, it is something we used to do and hope to reintroduce, unfortunately the software for this is no longer compatible so we await a better version to allow us to do this.

 

Author: Bee Ling A.

Review date 12.12.2018

Comment

Great gift, will buy again. Quick shipping

 

Author: Ellie H.

Review date 10.12.2018

Comment

I enjoy shopping here, the site is easy to navigate. Any questions are quickly answered and they are always very helpful.

 

Author: Angela R.

Review date 10.12.2018

Comment

The gem tree yra nuostabi internetine parduotuve, man labai patinka jusu aliejai,as busiu ir busiu jusu kliente. ACIU :-)

 

Author: Sandra K.

Review date 10.12.2018

Comment

Beautiful

 

Author: Alberto R.

Review date 10.12.2018

Comment

Beautiful necklace! I will be ordering from The Gem Tree again????✔

 

Author: Donna B.

Review date 22.10.2018

Comment

No comment available

 

Author: Kathleen M.

Review date 16.10.2018

Comment

I would recommend the gem tree excellent

 

Author: Kathleen M.

Review date 16.10.2018

Comment

Excellent service and the products are second to none. I've ordered lots over the last few years and never been disappointed.

 

Author: Gloria B.

Review date 16.10.2018

Comment

I was searching for my favourite type of patchouli oil. I had ran out. The places i found that had it, wanted too much for it, or wouldn’t ship here to Canada, or wanted too much for shipping. The Gem tree had what i was looking for. The prices were great, the shipping was reasonable and I received my package in a week. I will buy from here again

 

Author: John R.

Review date 16.10.2018

Comment

Very pleased with all my purchases. Package arrived promptly and well protected, will be shopping again.

 

Author: Debbie S.

Review date 14.10.2018

Comment

today sandalphon oil arrived,oil is really nice oil,definitely will order again :)
Admin comment
Thanks for your feedback. I am sorry that the postal service in your country had a delay, we will monitor this for future and see if they can improve airmail handling in future.

 

Author: josip f.

Review date 12.10.2018

Comment

I love these oils and currently have 31 of them! I use them for myself and recommend them to my clients. They are good quality and I can feel the 'intention' put into them, lovely :-)

 

Author: Amanda H.

Review date 11.10.2018

Comment

Great store for getting crystal & gem items that you desire.
Their prices really can't be beat!
Highly recommended!


 

Author: Gary T.

Review date 10.10.2018

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