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Store Reviews

 

Very good

4.96 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 142
Average note : Very good
Overall Average : 4.96

Detail ratings

What Rating Exactly Number
Product
 
4.91 (142)
Shipping
 
4.85 (142)
Service
 
4.94 (140)
Website
 
4.84 (141)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

brilliant

 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Brilliant


 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Excellent selection and super-quick delivery.
Will certainly use in future. The items in my order were almost impossible to track down within a reasonable distance from home
Great!

 

Author: Henry P.

Review date 31.01.2019

Comment

Amazing Products so powerful and are an every day part of my life and practice, recommend them to all my clients and friends!
Such awesome customer service!

 

Author: Jessica P.

Review date 30.01.2019

Comment

No comment available

 

Author: Jenny D.

Review date 30.01.2019

Comment

Wonderful store! Beautiful energy! Great prompt and helpful communication! Love my black tourmaline bracelets. Faster shipping than I expected being here in US. Will be back and will tell my friends about you! Wishing you all the very best!

 

Author: Norma L.

Review date 29.01.2019

Comment

I just received my package and I am very excited to use your products. So far I am please with the overall service. I thought the bottles were a little bigger and I did not receive instructions or information about the use of the products according to your website. It took a little longer than I was hoping for but overall I will probably again. Thx
Admin comment
Thanks for your kind comments and feedback. I can see your order arrived in 13 days to USA which is above average speed for airmail from our location. There is just the one leaflet to cover all blends which was added to the order, there is not one leaflet per bottle if multiples. We do state all blends are 10ml bottles, we do have 25mls in certain types however.

 

Author: Roderick C.

Review date 29.01.2019

Comment

The stones were lovey and great quality. Loved everything I purchased and am already looking at what I want to order for my next purchase from the gem tree. 5 stars all round. Thank you.

 

Author: Kim J.

Review date 25.01.2019

Comment

I’ve been a regular customer with The Gem Tree for a long time. There is a wonderful choice of products, the service is excellent and reliable, and the Seller is extremely friendly, polite and helpful, should you have any enquiries. I’m always delighted with everything I buy. I highly recommend the Gem Tree. It’s safe & secure too. Perfect!

 

Author: Margo p.

Review date 24.01.2019

Comment

Thank you for a very personal & friendly service

 

Author: Melanie S.

Review date 23.01.2019

Comment

No comment available

 

Author: Jean F.

Review date 22.01.2019

Comment

Lovely, authentic products, have ordered several times and was pleased with all my items.

 

Author: Louisa N.

Review date 17.01.2019

Comment

Nice product and service was fast. Product has described look foward to try other products also price are cheaper then other company's

 

Author: giulietta p.

Review date 10.01.2019

Comment

The gem tree is amazing. The oils are great, they work, smell nice and are a very good price.
I have recomended gem tree to my friends.
Give it a go its worth it.


 

Author: Claire

Review date 03.01.2019

Comment

Always great service from The Gem Tree
Great range of products and the magick/healing oils smell divine and are good value for money
Thanks

 

Author: nicole c.

Review date 18.12.2018

Comment

No comment available

 

Author: Donna N.

Review date 17.12.2018

Comment

Super nice products, only the shipping to Ireland ist way too expensive for a small and light parcel.
Admin comment
Thanks for your feedback, we truly appreciate it! I am sorry you were unhappy with the postage. Your package was 500grams which is not classed as a light parcel by industry standards. It was Signed and Tracked parcel which carries a premium, which we have to apply at certain order values overseas I am afraid. The £10.65 you paid is perhaps just under what we actually paid for the postage to send to you. There is a courier option we could look into that is perhaps £2 cheaper, but it is much slower and not always as efficient as our current options. Regrettably airmail is more expensive than inland shipping, but we do try our best and we are not making any profit from postal charges as some companies may do.

 

Author: Martina O.

Review date 13.12.2018

Comment

I have no bad words to say about this company. They were very helpful in finding what I wanted, when I wasnt sure. Communication was great. Highly recommeded. Will definitely be using them again. Thank you

 

Author: Sarah H.

Review date 13.12.2018

Comment

Great service and quick delivery. Nice large stones which my granddaughter will be delighted with. Thanks!

 

Author: Mari F.

Review date 13.12.2018

Comment

i received the items in well package and secured. Thank you.
I think it will be better to include method of use and how to use them would be useful for newbies like me.

In addition, i think it will make my day if there are some freebies that comes along with though. hahaha
Admin comment
Thanks for your feedback. We did include a small general guidance sheet but we have emailed you to help further._br /_ Regarding the free gifts, it is something we used to do and hope to reintroduce, unfortunately the software for this is no longer compatible so we await a better version to allow us to do this.

 

Author: Bee Ling A.

Review date 12.12.2018

Comment

Great gift, will buy again. Quick shipping

 

Author: Ellie H.

Review date 10.12.2018

Comment

I enjoy shopping here, the site is easy to navigate. Any questions are quickly answered and they are always very helpful.

 

Author: Angela R.

Review date 10.12.2018

Comment

The gem tree yra nuostabi internetine parduotuve, man labai patinka jusu aliejai,as busiu ir busiu jusu kliente. ACIU :-)

 

Author: Sandra K.

Review date 10.12.2018

Comment

Beautiful

 

Author: Alberto R.

Review date 10.12.2018

Comment

Beautiful necklace! I will be ordering from The Gem Tree again????✔

 

Author: Donna B.

Review date 22.10.2018

Comment

No comment available

 

Author: Kathleen M.

Review date 16.10.2018

Comment

I would recommend the gem tree excellent

 

Author: Kathleen M.

Review date 16.10.2018

Comment

Excellent service and the products are second to none. I've ordered lots over the last few years and never been disappointed.

 

Author: Gloria B.

Review date 16.10.2018

Comment

I was searching for my favourite type of patchouli oil. I had ran out. The places i found that had it, wanted too much for it, or wouldn’t ship here to Canada, or wanted too much for shipping. The Gem tree had what i was looking for. The prices were great, the shipping was reasonable and I received my package in a week. I will buy from here again

 

Author: John R.

Review date 16.10.2018

Comment

Very pleased with all my purchases. Package arrived promptly and well protected, will be shopping again.

 

Author: Debbie S.

Review date 14.10.2018

Comment

today sandalphon oil arrived,oil is really nice oil,definitely will order again :)
Admin comment
Thanks for your feedback. I am sorry that the postal service in your country had a delay, we will monitor this for future and see if they can improve airmail handling in future.

 

Author: josip f.

Review date 12.10.2018

Comment

I love these oils and currently have 31 of them! I use them for myself and recommend them to my clients. They are good quality and I can feel the 'intention' put into them, lovely :-)

 

Author: Amanda H.

Review date 11.10.2018

Comment

Great store for getting crystal & gem items that you desire.
Their prices really can't be beat!
Highly recommended!


 

Author: Gary T.

Review date 10.10.2018

Comment

Excellent product, and fast delivery - all at a reasonable price. Thank you.

 

Author: Elizabeth W.

Review date 09.10.2018

Comment

brilliant product .. and very nice to contact . highly recomended

 

Author: Mike C.

Review date 09.10.2018

Comment

No comment available

 

Author: Susan M.

Review date 08.10.2018

Comment

No comment available

 

Author: Julie-Ann S.

Review date 01.10.2018

Comment

I have purchased several products from The Gem Tree and have loved them all. The perfumes smell gorgeous and the Andara necklaces I recently bought I have worn one every day (even sleep wearing one) and I noticed a shift in my mood. Happy vibes, happy customer! Infinite love and gratitude to you. xx

 

Author: Dawn A.

Review date 27.09.2018

Comment

No comment available

 

Author: Francisco José A.

Review date 27.09.2018

Comment

i've got nothing but great news regarding the gum tree..why?because it is true..i can't thank god enough for guiding me here.since using their products i'm already feeling a lot more better emotionally, mentally and spiritually.thank you gem tree.with love always..

 

Author: ernest d.

Review date 26.09.2018

Comment

I have come to rely on these oils, if not for 'what it says on the tin' then for Aromatherapy purposes. I do believe they have a deep effect over time and have ordered around 18-20 different ones now. Road Opener encouraged getting out of the house sightseeing and traveling, getting new ideas from new avenues. House blessings helped us declutter

 

Author: C Rainbow

Review date 26.09.2018

Comment

Love you products Gem Tree, I will always buy from you if you stock what I'm looking for. X

 

Author: Gemma H.

Review date 25.09.2018

Comment

Clear crystal quartz were absolutely stunning and delivered speedily.

 

Author: Anne B.

Review date 25.09.2018

Comment

Excellent value and service. Love my stones. Thank you.

 

Author: Lenauve S.

Review date 25.09.2018

Comment

Love the products that I've received from Gem Tree. Super range to choose from and amazing value.
Service is prompt and all in all I thoroughly recommend! ❤

 

Author: Pam L.

Review date 25.09.2018

Comment

Excellent value for money. Products are quality. I have ordered from this site on more than one occasion and have not been disappointed.

 

Author: Elaine J.

Review date 25.09.2018

Comment

No comment available

 

Author: Jude

Review date 25.09.2018

Comment

Great product, fast service.

 

Author: Jayne W.

Review date 25.09.2018

Comment

Great products and service. Communication was very timely and friendly. I will be back! Thanks so much. :))
B


 

Author: Brigette s.

Review date 25.09.2018

Comment

No comment available

 

Author: Jessie V.

Review date 25.09.2018

Comment

Order was quick and rue oil really help me and my family I can see huge difference definitely will order more and more ..

 

Author: Safiya A.

Review date 24.09.2018

Comment

No comment available

 

Author: Catherine M.

Review date 24.09.2018

Comment

No comment available

 

Author: Lucija P.

Review date 18.08.2018

Comment

I have bought several of the small gemstone eggs. They are beautiful top quality stones, particularly the Labradorite which has flashes of rainbow colours, and the Cherry Quartz, which is stunning. This size is really hard to find, so I am delighted that they not only stock them, but also have such a great selection. I will be shopping there again

 

Author: Lorraine

Review date 17.08.2018

Comment

Excellent service. Fast delivery, good quality of product.

 

Author: Nil A.

Review date 17.08.2018

Comment

I more than satisfied with the service from this shop! I needed to write and ask a couple of questions and they were more than helpful, knowledgeable and friendly! Would recommend!

 

Author: Linda I.

Review date 17.08.2018

Comment

The chakra balancing oil works very quickly for me.
It brings me back to me.

 

Author: Delphine B.

Review date 16.08.2018

Comment

Excellent product and service, throughly recommend

 

Author: Kevin B.

Review date 16.08.2018

Comment

No comment available

 

Author: L H.

Review date 16.08.2018

Comment

Love shopping on this website. ❤

 

Author: Denise K.

Review date 16.08.2018

Comment

Quick delivery thank you always to great service never disappointed

 

Author: Elizabeth S.

Review date 01.08.2018

Comment

This was a Wonderful Product i will definitely use
The Gem Trees again it came on the day it was expected Thankyou Gem Tree

 

Author: Donald P.

Review date 24.07.2018

Comment

Very happy with my order, I will definitely use Gem Tree again and would highly recommend.

Very good service, very helpful and very speedy delivery. Thank you!

 

Author: Lesley L.

Review date 23.07.2018

Comment

Product as expected excellent

 

Author: Catherine J.

Review date 23.07.2018

Comment

Great service love my product

 

Author: Dee J.

Review date 23.07.2018

Comment

No comment available

 

Author: Liubov A.

Review date 19.04.2018

Comment

Very quick postage, received my order the next day.

 

Author: Graham M.

Review date 22.03.2018

Comment

I'm happy that i found my patchouli ????????

 

Author: nadia f.

Review date 13.03.2018

Comment

Magical ????

 

Author: Aisling D.

Review date 13.03.2018

Comment

Very nice product love the oils, they smell amazing and they work ????

 

Author: Claudette D.

Review date 12.03.2018

Comment

I had some helpful email chats with James prior to placing my order. I wanted information about particular dimensions of the crystal I was interested in. James was very helpful and prompt in his responses and the item was despatched very quickly once I had ordered. Thank you very much.

 

Author: Angela S.

Review date 07.03.2018

Comment

No comment available

 

Author: Gillian T.

Review date 05.03.2018

Comment

All good
I am lucky to find paper ???? on the floor
outside my door
It had a tracking number
I don't get my post at the door I have to pick it up from the post office

 

Author: Chaim M.

Review date 27.02.2018

Comment

No comment available

 

Author: Levana L.

Review date 22.02.2018

Comment

Your products are what you say they are, excellent quality and do work.

 

Author: Catherine J.

Review date 19.02.2018

Comment

Delivery of product was very efficient and product itself was exactly as described on the website. Will be ordering more in the near future. ????

 

Author: DAWN W.

Review date 18.02.2018

Comment

I had been looking all over the net trying to find this piece of jewelry and finally found it here. I emailed with a question, which was promptly answered and delivery time was shorter than they initially estimated.

 

Author: Lin C.

Review date 13.02.2018

Comment

I love these products and the service. Fabulous company to deal with

 

Author: Orla M.

Review date 12.02.2018

Comment

Very pleased with items I received and the extra attention given to a request for the darkest of possible items. Thank you.

 

Author: Caroline R.

Review date 06.02.2018

Comment

Unfortunately 3 of the atomisers for Cinnamon and orange were faulty. The lemon was fine. Spoke to James who very promptly sent me 3 Orange blossoms and a free Bayberry atomiser which I'm very pleased with. He gave me excellent customer service especially as due to health problems there was a lack of staff.

 

Author: Elizabeth A.

Review date 27.01.2018

Comment

The Gem Tree has always been one of my favourite sites/seller! Everything I buy from this seller is amazing!! My recent purchase(s) have all been an overall success from this trusted seller. Dispatch was fast, pendants etc are all excellent quality, affordable, unusual & pretty, and the service is second to none! Highly Recommended to others!!!

 

Author: Margo p.

Review date 19.01.2018

Comment

No comment available

 

Author: Marianne G.

Review date 16.01.2018

Comment

I had a good online experience and found what I was looking at with ease. Great Service and Product. Fast delivery. Happy customers always return to a good website&supplier.

 

Author: simon m.

Review date 15.01.2018

Comment

Excellent products and good service. I grateful :-)

 

Author: Neliswa M.

Review date 13.01.2018

Comment

Great items, competitive price and fast delivery.
Would recommend your shop.

 

Author: Ludivine D.

Review date 02.01.2018

Comment

Thanks for the delivery! The product is awesome, and I'll order more soon.
Happy New Year!

 

Author: Marina H.

Review date 02.01.2018

Comment

I placed my order on Dec 14th. It was mailed on Dec 18th. The service delivered the package on Dec 27th and I refused it. It is still enrolee back to the Gem Tree. I sent an e-mail asking if my package would get to me for Christmas, but didn't get any reply. I then sent another e-mai advising I refused delivery as it was too late. Disappoint
Admin comment
We are very sorry that our courier let you down. We received your order Thursday afternoon, and we had courier collection on Monday as it was too heavy for Royal Mail for us to send with. We have to book with a courier for collection, and due to the busy time of year, your order was packaged on the Friday prior to collection (order was using Free Shipping offer). It should have been with you before Christmas, and Collect Plus admitted they had failed to keep to their service schedule. So again, we are sincerely sorry, we will not use them again and have alternative courier to use for heavy packages.

 

Author: Elaine J.

Review date 01.01.2018

Comment

Highly recommended. Very fast delivery and items perfect ???? will definatly be back

 

Author: Rachel B.

Review date 31.12.2017

Comment

No comment available

 

Author: Ms Ally N.

Review date 28.12.2017

Comment

No comment available

 

Author: Denise K.

Review date 25.12.2017

Comment

Bought Samarkand musk oil spray perfume I think it will keep the mozzies away on holiday nothing like samarkand

 

Author: Jane C.

Review date 20.12.2017

Comment

Thank you for my recent order. I love the energy in your oils. Very genuine and good quality. Customer service is excellent because they genuinely care about customers needs.

 

Author: N A.

Review date 19.12.2017

Comment

Hi I love the products they smell nice and good quality my friend recommended them. They help me feel more positive fingers crossed they improve my luck!. The service is great they arrive really quickly too.. My favourite is the rose oil. .

 

Author: Mobina K.

Review date 11.12.2017

Comment

No comment available

 

Author: David B.

Review date 04.12.2017

Comment

Great products -fast service helpful and knowledgeable service as usual many thanks

 

Author: Anne B.

Review date 27.11.2017

Comment

Excellent service as usual and superfast delivery! Thank you

 

Author: Jane M.

Review date 27.11.2017

Comment

I love this store

 

Author: Cathy W.

Review date 22.11.2017

Comment

I live in France
Communication, service and delivery was first class, many thanks

 

Author: Alan m.

Review date 14.11.2017

Comment

Excellent service. Everything is as described, well wrapped and labelled when posted. Love the products from this website. Quick delivery.

 

Author: nariman s.

Review date 14.11.2017

Comment

Excellent device all round would shop here again when I get my buisness up and running.
Would deffinatly recommend to my friends.
Staff are helpful polite and courteous very pleased and happy with them

 

Author: Gillian D.

Review date 02.11.2017

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