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Store Reviews

 

Very good

4.97 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 61
Average note : Very good
Overall Average : 4.97

Detail ratings

What Rating Exactly Number
Product
 
4.90 (61)
Shipping
 
4.89 (61)
Service
 
4.93 (61)
Website
 
4.82 (61)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

No comment available

 

Author: Marianne G.

Review date 16.01.2018

Comment

I had a good online experience and found what I was looking at with ease. Great Service and Product. Fast delivery. Happy customers always return to a good website&supplier.

 

Author: simon m.

Review date 15.01.2018

Comment

Excellent products and good service. I grateful :-)

 

Author: Neliswa M.

Review date 13.01.2018

Comment

Great items, competitive price and fast delivery.
Would recommend your shop.

 

Author: Ludivine D.

Review date 02.01.2018

Comment

Thanks for the delivery! The product is awesome, and I'll order more soon.
Happy New Year!

 

Author: Marina H.

Review date 02.01.2018

Comment

I placed my order on Dec 14th. It was mailed on Dec 18th. The service delivered the package on Dec 27th and I refused it. It is still enrolee back to the Gem Tree. I sent an e-mail asking if my package would get to me for Christmas, but didn't get any reply. I then sent another e-mai advising I refused delivery as it was too late. Disappoint
Admin comment
We are very sorry that our courier let you down. We received your order Thursday afternoon, and we had courier collection on Monday as it was too heavy for Royal Mail for us to send with. We have to book with a courier for collection, and due to the busy time of year, your order was packaged on the Friday prior to collection (order was using Free Shipping offer). It should have been with you before Christmas, and Collect Plus admitted they had failed to keep to their service schedule. So again, we are sincerely sorry, we will not use them again and have alternative courier to use for heavy packages.

 

Author: Elaine J.

Review date 01.01.2018

Comment

Highly recommended. Very fast delivery and items perfect ???? will definatly be back

 

Author: Rachel B.

Review date 31.12.2017

Comment

No comment available

 

Author: Ms Ally N.

Review date 28.12.2017

Comment

No comment available

 

Author: Denise K.

Review date 25.12.2017

Comment

Bought Samarkand musk oil spray perfume I think it will keep the mozzies away on holiday nothing like samarkand

 

Author: Jane C.

Review date 20.12.2017

Comment

Thank you for my recent order. I love the energy in your oils. Very genuine and good quality. Customer service is excellent because they genuinely care about customers needs.

 

Author: N A.

Review date 19.12.2017

Comment

Hi I love the products they smell nice and good quality my friend recommended them. They help me feel more positive fingers crossed they improve my luck!. The service is great they arrive really quickly too.. My favourite is the rose oil. .

 

Author: Mobina K.

Review date 11.12.2017

Comment

No comment available

 

Author: David B.

Review date 04.12.2017

Comment

Great products -fast service helpful and knowledgeable service as usual many thanks

 

Author: Anne B.

Review date 27.11.2017

Comment

Excellent service as usual and superfast delivery! Thank you

 

Author: Jane M.

Review date 27.11.2017

Comment

I love this store

 

Author: Cathy W.

Review date 22.11.2017

Comment

I live in France
Communication, service and delivery was first class, many thanks

 

Author: Alan m.

Review date 14.11.2017

Comment

Excellent service. Everything is as described, well wrapped and labelled when posted. Love the products from this website. Quick delivery.

 

Author: nariman s.

Review date 14.11.2017

Comment

Excellent device all round would shop here again when I get my buisness up and running.
Would deffinatly recommend to my friends.
Staff are helpful polite and courteous very pleased and happy with them

 

Author: Gillian D.

Review date 02.11.2017

Comment

It is always a pleasure to browse and buy from GT as so much choice on offer. The great thing is also the fast shipping time.

 

Author: Debra O.

Review date 02.11.2017

Comment

No comment available

 

Author: Ana A.

Review date 31.10.2017

Comment

First time ordering from the gem tree and certainly wont be the last fantastic customer service and great products would definitely recommend, I will be ordering from this site from now on.

 

Author: Lyndsey

Review date 24.10.2017

Comment

No comment available

 

Author: Eshe A.

Review date 11.10.2017

Comment

Repeat order very helpful staff and good prices

 

Author: Anne B.

Review date 10.10.2017

Comment

Great service and great product thank you x

 

Author: Jayne W.

Review date 15.09.2017

Comment

I love Gem Tree oils. The oils are all individual, high quality and do work. I have been ordering these oils for the past few years now. Yes, the oils are small, but are powerful and you only need a little to work . I use them in the bath, sprays, candles and add to floor washes. Thank you for making such lovely oil Gem Tree

 

Author: Love & l.

Review date 14.09.2017

Comment

super fast efficient polite
something broke was instantly replace for free
stress free relaxing shop and lots of beautiful items

 

Author: Sarah R.

Review date 04.09.2017

Comment

No comment available

 

Author: Elaine J.

Review date 28.08.2017

Comment

No comment available

 

Author: simon p.

Review date 15.08.2017

Comment

Thanks Gem tree for swift delivery, however I cannot say the product is effective because I haven't seen any changes since I am using these products.

 

Author: Jay D.

Review date 13.08.2017

Comment

Online catalogue has a wonderful selection of gems at very reasonable prices. I am very impressed with how fast I receive my delivery, I wore them straight away.

 

Author: June Q.

Review date 08.08.2017

Comment

Great service as always.

 

Author: Deborah J.

Review date 01.08.2017

Comment

Great Product.

 

Author: Leyda B.

Review date 28.07.2017

Comment

Everything I have bought has been lovely both in design and quality. The website has a huge variety of products to choose from and the delivery and customer service is excellent.

 

Author: Sarah B.

Review date 26.07.2017

Comment

Love your shop, very easy to use.

 

Author: gillian m.

Review date 18.07.2017

Comment

Love the product quick service

 

Author: Doreen P.

Review date 18.07.2017

Comment

Live it xx

 

Author: Pam L.

Review date 13.07.2017

Comment

Fast and efficient service. Very pleased with my item!
Thank you Gem Tree!

 

Author: kelly w.

Review date 30.06.2017

Comment

No comment available

 

Author: Amanda H.

Review date 28.06.2017

Comment

No comment available

 

Author: Felipe H.

Review date 27.06.2017

Comment

I have purchased the beautiful oils quite a few times and they are always of high quality. They smell wonderful, my fav being the rose oil. Value for money and quick delivery thank you.

 

Author: Louisa G.

Review date 27.06.2017

Comment

Love the products. I always receive my products within 2 days of ordering. I made an enquiry through email. I got a very warm and quick response and I really felt that am a valued customer. Thank you very much.

 

Author: Faith M.

Review date 25.06.2017

Comment

Excellent service, fantastic quality, very reasonable prices. One of the best Crystal sites I have shopped at. Also some lovely unusual items. I recommend The Gem Tree very highly.

 

Author: Yasmeen Z.

Review date 15.06.2017

Comment

The items were easy to find, they arrived quickly and I would certainly shop here again.

 

Author: Angela R.

Review date 14.06.2017

Comment

I am very happy with your communications and web site - you are so friendly! I bought camphor tablets from you to use against mosquitos in the house (I had a bad problem with them this spring, my first in this house), and wouldn't you know it, the problem abated before the camphor arrived, so I haven't used them yet

 

Author: Katja P.

Review date 13.06.2017

Comment

Very happy good service good product good price

 

Author: giulietta p.

Review date 13.06.2017

Comment

No comment available

 

Author: Stefan L.

Review date 05.06.2017

Comment

No comment available

 

Author: D F.

Review date 30.05.2017

Comment

Excellent as always

 

Author: Margaret B.

Review date 29.05.2017

Comment

Produits conformes aux photos. Livraison soignée et rapide. Très bons produits et j'en suis devenue accro... :)

 

Author: BRUNO B.

Review date 25.05.2017

Comment

Great service, highly recommend, friendly and great products. Enjoy shopping at the gem tree.

 

Author: Samantha R.

Review date 18.05.2017

Comment

I love the oils, very nice

 

Author: Alison B.

Review date 16.05.2017

Comment

This is an an amazing site products and service.

I am truly blessed bumping into this site any questions asked the response is quick extremly helpful.





 

Author: Evey D.

Review date 14.05.2017

Comment

very satisfied with very good service during many years

 

Author: Tatjana P.

Review date 10.05.2017

Comment

No comment available

 

Author: eric a.

Review date 10.05.2017

Comment

Good products, thanks.

 

Author: Janet

Review date 05.05.2017

Comment

No comment available

 

Author: serena b.

Review date 04.05.2017

Comment

some products do not have specific information about their function/purpose on the product description page, but rather some more general information that applies to various products in the same category. This might be a little point you would like to work on.

 

Author: Claudia J.

Review date 30.04.2017

Comment

No comment available

 

Author: kings j.

Review date 29.04.2017

Comment

all the products are working for me really well. The oil and sunshine crystals are working really well together and the talisman cards work really well when I do my candle prayers. Thank you.


 

Author: Sarah Louise T.

Review date 29.04.2017

Comment

These oils give a lovely magical , warm feeling and seem to work . I have ordered over 30 now! They are magical, smell gorgeous, and are just a lovely part of my life! I don't know how they work, but somehow they do ..... delivery is sooo quick it's amazing , very happy customer :)

 

Author: Sue S.

Review date 29.04.2017

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