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Store Reviews

 

Very good

4.88 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 233
Average note : Very good
Overall Average : 4.88

Detail ratings

What Rating Exactly Number
Product
 
4.87 (233)
Shipping
 
4.84 (232)
Service
 
4.90 (229)
Website
 
4.77 (230)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

Exactly what I was looking for

 

Author: Margaret A.

Review date 27.03.2020

Comment

Good product, great scent and great service.

 

Author: Riki D.

Review date 25.03.2020

Comment

100% Quality & Service.

 

Author: Andrew G.

Review date 20.03.2020

Comment

I have rated the product as a 4 appearance is good, however I have yet to see it work.
Order processing was quick, arrived when expected. However an ‘ express’ option would be good.
Would use them again
Admin comment
Thanks for your feedback. We may reintroduce our Special Delivery, though this costs considerably more. I can see it took 2 days to arrive after despatch as it can take a day longer to Scotland.

 

Author: jeff R.

Review date 17.03.2020

Comment

I’m a regular customer . The oils smell divine! And do have magic powers .....

 

Author: Suman G.

Review date 14.03.2020

Comment

Very helpful people/person and good choice of products. Thank you for all your help x

 

Author: Clare H.

Review date 04.03.2020

Comment

I have always found the staff at the Gem Tree very polite and obliging. I love to wear some of the oils together. Excellent value.

 

Author: Elizabeth A.

Review date 03.03.2020

Comment

The Gem Tree gave me a wonderful shopping experience that went beyond my expectations. My order must have been filled immediately because from the UK to Asia it only took 8 days! The hard cardboard box my essential oils were packaged in eased my worry about breakage. Great prices, great products, great service; I'm totally satisfied.

 

Author: Mimmo Polo G.

Review date 28.02.2020

Comment

Good products, exactly what I wanted.

 

Author: Elaine W.

Review date 20.02.2020

Comment

Another excellent buy from The Gem Tree! Thank you!

 

Author: Jane M.

Review date 17.02.2020

Comment

I love these oils and use them every day

 

Author: Amanda H.

Review date 12.02.2020

Comment

No comment available

 

Author: Julija M.

Review date 06.02.2020

Comment

No comment available

 

Author: Elizabeth Ann M.

Review date 03.02.2020

Comment

so very helpful and informative.I was advised by James who was a mine of useful and knowledgeable information,very kind genuine and concerned that I should have the right products to suit my needs.Price wise , they do it at such affordable , for all of us type prices.I cant speak highly enough of both the service and products that I received ,

 

Author: Linda D.

Review date 29.01.2020

Comment

No comment available

 

Author: Sheree B.

Review date 28.01.2020

Comment

No comment available

 

Author: shanna c.

Review date 27.01.2020

Comment

Lovely little bottle of Azeztulite pieces. Beautiful. Thanks so much. And for the fast fast delivery!!!

 

Author: Christine B.

Review date 24.01.2020

Comment

Lovely oil, smells fantastic. Bought this because have made my own mojo bag to go with a few other things. Great service. Thank you.

 

Author: Susan W.

Review date 20.01.2020

Comment

Shipped international. And arrived well packaged and in good time, I like the look of the pendant

 

Author: Jennifer G.

Review date 17.01.2020

Comment

Good stuff!!

 

Author: Nicholas L.

Review date 17.01.2020

Comment

Beautiful poducts, helpful and kind custumer's servise, fast delivery. Thank you!

 

Author: RITA D.

Review date 07.12.2019

Comment

The pendulum I received was beautiful and just what was wanted. I asked the seller for something specific and she chose perfectly. Quality items and great customer service.
⭐️⭐️⭐️⭐️⭐️????

 

Author: Angela P.

Review date 29.11.2019

Comment

Have been using products from The Gem Tree for some time now and I am pleased with everything I bought from them. They arrive in time, well packed and the service is great. Will come back when I need some more for sure.

 

Author: Isabelle B.

Review date 26.11.2019

Comment

Even though the gem tree didn’t have the crystals I required, James did his utmost best to get them for me! Absolutely fantastic

 

Author: JAYSHREE L.

Review date 20.11.2019

Comment

I love the oils from this website. I would love to give 5 stars but I think the postage is very expensive for the weight of the oils. I spent nearly as much on postage as I did on oils
Admin comment
Many thanks for your kind comments and your order with us. We are sorry you are unhappy with the postage, but regrettably airmail is always more expensive than domestic. _br /_ _br /_ Your item total was 39 Euros, it was 610 grams of weight (glass bottles which are heavier) and due to value, incorporated Tracking and Signature, plus insurance. The postage paid was 14 Euros for this service. The item value was roughly 2.5 times the value of the postage paid._br /_ _br /_ This is the price we paid to Royal Mail for this package, so I am afraid we are unable to reduce the prices for Special International consignments._br /_ _br /_ We do offer standard airmail prices for smaller orders, but for orders of a higher value we can only send via upgraded shipping or Courier methods.

 

Author: Julie V.

Review date 12.11.2019

Comment

The Crystal wand was bought as a gift. It arrived very well packaged. A very beautiful piece, and when my friend received it she was absolutely thrilled. This is a stunning wand, even more beautiful than the picture. Wow.

 

Author: MaryAnn B.

Review date 04.11.2019

Comment

Nice shop

 

Author: Sue S.

Review date 25.10.2019

Comment

No comment available

 

Author: Sarah B.

Review date 14.10.2019

Comment

No comment available

 

Author: Patrick O.

Review date 12.10.2019

Comment

No comment available

 

Author: Matthew A.

Review date 07.10.2019

Comment

The only thing i have negative to say is the oils dont work (my very first order) and there are many products out of stock other than that marvellous

 

Author: Claire W.

Review date 01.10.2019

Comment

No comment available

 

Author: Elena M.

Review date 30.09.2019

Comment

excelent

 

Author: R M.

Review date 20.09.2019

Comment

Really fantastic smells great

 

Author: Sharon R.

Review date 04.09.2019

Comment

Wonderful efficient service as always!

 

Author: Jane M.

Review date 03.09.2019

Comment

No comment available

 

Author: F L.

Review date 03.09.2019

Comment

Good product, reasonable pricing

 

Author: Alan m.

Review date 03.09.2019

Comment

Great shop with great products. Recommended!:)

 

Author: Kamil M.

Review date 30.08.2019

Comment

Lovely, I use them in the bath and to make my own body lotions. My only problem is that not all of them have a write up, just key words and for someone who's new to all this I'd need some of them explained a bit more. But lovely good quality oils, smell and feel great and most definitely the ones I have bought have done what they've said ??????????

 

Author: Amanda H.

Review date 28.08.2019

Comment

Great fast and easy to use

 

Author: Veronica T.

Review date 26.08.2019

Comment

Great product, great service...cant ask for more!

 

Author: Simon H.

Review date 25.08.2019

Comment

No comment available

 

Author: Steve K.

Review date 21.08.2019

Comment

I love everything that I bought it’s all beautiful and all blessed beautiful stones. And I really really love the oils thank you keep it up

 

Author: sarah m.

Review date 15.08.2019

Comment

Fabulous fragrance last all day and the smells stay on e.g scarf for a good few days would definitely recommend

 

Author: Helen A.

Review date 14.08.2019

Comment

Nice quality, good price, arrived must faster than expected. My only challenge was working out which words to use to search this item - didn’t think of chunky tumbled gems at first, but got there in the end.

 

Author: E G.

Review date 12.08.2019

Comment

Loved the website and my purchases. Will use again

 

Author: Jenny B.

Review date 09.08.2019

Comment

I love the Gem Tree ^_^ They have such wonderful products and can always be trusted. Thank you very much!

 

Author: Claire Rebecca B.

Review date 07.08.2019

Comment

I liked the scent from all of the atomisers that I ordered except the "lilac" one. I felt it smelled like "furniture polish". That is fine for the furniture but not to wear. The others were really nice. As I ordered on line I cannot comment about the store.
Admin comment
Hello Elizabeth, thanks for your order of a selection of fragrance atomisers. We are sorry that Lilac was not to your taste. We do have some customers who reorder this particular scent on a periodic basis, though we realise fragrance can be subjective in some cases._br /_

 

Author: Elizabeth A.

Review date 01.08.2019

Comment

Fantastic! Lovely products, I have ordered the patchouli oil many times and would not buy it from anywhere else! A really great company, many thanks indeed ^_^
Admin comment
Thankyou kindly for your comments we really are glad you like our items!

 

Author: Claire Rebecca B.

Review date 29.07.2019

Comment

It is a pleasure dealing with the lovely people at the Gem Tree. I am very happy with my pendants though I am a little disappointed that the Frankincense and Myrrh spell bottle does not contain gold to be more complete as I have since discovered it is available elsewhere.

I will be buying more from the Gem Tree in the near future.

 

Author: Carol S.

Review date 25.07.2019

Comment

No comment available
Admin comment
Thanks for your valued feedback

 

Author: JAYSHREE L.

Review date 23.07.2019

Comment

I am not happy with the product as I tryed but not yet received the result .
Admin comment
Thanks for your order and comments. With spell rituals it is not alway instaneous results, we always say it can take 2 - 3 weeks for energies to start changing, although some people can experience effects more quickly.

 

Author: Gulshan B.

Review date 22.07.2019

Comment

No comment available
Admin comment
Thanks for your valued feedback

 

Author: Darren F.

Review date 20.07.2019

Comment

I’ve loved Spiritual Sky products for years & to find a UK based company that stocks them is great! I bought 2 bottles of Patchouli Oil, which spells beautifully dark & secretive. Brilliant service, regular updates & speedy delivery...I’ll definitely be back & couldn’t recommend more A******
Admin comment
We really appreciate your fantastic comments!

 

Author: Victoria O.

Review date 18.07.2019

Comment

All the items I've had from The Gemtree have been great quality, unique and I'd highly recommend them.
Admin comment
Thanks for your valued feedback :-)

 

Author: Louisa N.

Review date 18.07.2019

Comment

No comment available

 

Author: Rosemary M.

Review date 11.07.2019

Comment

I can not say much of my experience with the products as yet but I am sure they do what it says. Will let you know how I get on,
Many thanks
Admin comment
Thanks for your valued feedback

 

Author: Dorothy O.

Review date 10.07.2019

Comment

Excellent service. My wife was really pleased with the stones!

 

Author: John M.

Review date 01.07.2019

Comment

Very good products and expedient service.
Thank you

 

Author: Helena C.

Review date 28.06.2019

Comment

Just what I was looking for at a reasonable price. Very prompt from ordering to delivery.

 

Author: Beverley S.

Review date 26.06.2019

Comment

Item was as described, well-packaged, and arrived on-time. Thank you!

 

Author: Margaret H.

Review date 25.06.2019

Comment

Everything was excellent about this business.paypal billed me twice and Renee from the gem tree was on to it straight away to give me my refund. My bracelet arrived packed with such care and interesting info. Thanks for everything.You guys rock! No pun intended!

 

Author: Larissa S.

Review date 17.06.2019

Comment

No comment available

 

Author: Mark E.

Review date 16.06.2019

Comment

No comment available

 

Author: Jennifer L.

Review date 30.05.2019

Comment

a excellent company to deal with and always VERY helpful and supportive . I HIGHLY recommend the Gem Tree to anyone .. well worth it

 

Author: Mike C.

Review date 30.05.2019

Comment

No comment available

 

Author: Rancheiro R.

Review date 29.05.2019

Comment

Wonderful in so many regards! Thankyou! I've directed a number of people to you.

 

Author: Norma L.

Review date 29.05.2019

Comment

The Gym Tree has a beautiful website. Ordering was easy and the package of oils arrived safely and in a timely fashion. I'm thrilled to have discovered this company and I look forward to ordering from them again, as well as recommending them to my friends.

 

Author: Deborah M.

Review date 28.05.2019

Comment

There have been quite some issues in regards of the shipping, yet I don't blame thegemtree.

It might have been due to the poor address management of the guys they are partners and collaborate with in order to deliver the order in the specific country of the consignee.

Last note, I've had too high expectations, yet, overall, the products are n
Admin comment
Glad it arrived with you eventually, it was due to some issue of addressing but you were able to inform GLS Romania the correct addressing that matched your ID so they could verify your identity.

 

Author: Andrei G.

Review date 27.05.2019

Comment

No comment available

 

Author: Kristina E.

Review date 27.05.2019

Comment

The chakra colored bottles I ordered arrived quickly and safely, all the way from the UK. They are just what I expected and I'm very pleased with the purchase.

 

Author: Donna S.

Review date 17.05.2019

Comment

No comment available

 

Author: Emily B.

Review date 12.05.2019

Comment

Everything arrived quickly and was of excellent quality.

 

Author: Cate G.

Review date 05.05.2019

Comment

The service was outstanding. My queries were dealt with promptly and charmingly.
The items I ordered were exactly what I wanted, and I will definitely be ordering from The Gem Tree again.

 

Author: Sally Y.

Review date 29.04.2019

Comment

No comment available

 

Author: Lorant B.

Review date 29.04.2019

Comment

Super

 

Author: Sandra K.

Review date 23.04.2019

Comment

received item before due date,very good service.

 

Author: riddel A.

Review date 16.04.2019

Comment

The Gem Tree sell beautiful, quality items. They always dispatch goods promptly and well packaged.

 

Author: Deborah J.

Review date 15.04.2019

Comment

Very fast delivery and I love the smell of the oils

 

Author: Yoon Chong O.

Review date 08.04.2019

Comment

On the website it says more information will be included with the product, I never found any extra information.

Thanks otherwise - all wonderful products
Admin comment
Hello Helen. Thanks for your order and your review for us. For several bottles of oil blends we enclose one leaflet on basic instructions and usage, and also the COA for Andara blend. We only produce these two A5 sheets, but we will email to ask if we can provide any further details._br /_

 

Author: Helen K.

Review date 03.04.2019

Comment

Great Service, very fast. Product turned out too small but it will come in useful later so not returned.
Admin comment
Thanks for your feedback and order with us. It was the 4 x 5 inch pouch that we sent as detailed on item page, but we are glad it may be useful in future. We do have some bigger pouches available, but not in this style I am afraid.

 

Author: Anthony F.

Review date 01.04.2019

Comment

No comment available

 

Author: simon p.

Review date 28.03.2019

Comment

No comment available

 

Author: Deborah T.

Review date 27.03.2019

Comment

No comment available

 

Author: Usha G.

Review date 27.03.2019

Comment

The gem cages I ordered are pretty much exactly what I was looking for, at a very reasonable price. They arrived quickly and safely too.

 

Author: Jennifer T.

Review date 21.03.2019

Comment

No comment available

 

Author: Gordana Gina D.

Review date 13.03.2019

Comment

Excellent service and communication as usual. I've been using this company for years and have never had a moment's worry! Highly recommended!

 

Author: Jane M.

Review date 12.03.2019

Comment

No comment available

 

Author: S C.

Review date 08.03.2019

Comment

No comment available

 

Author: Catherine M.

Review date 04.03.2019

Comment

No comment available

 

Author: Gugu N.

Review date 21.02.2019

Comment

I ordered these products for my cousin's birthday. She loves Spiritual Sky Patchouli Oil. I am very impressed with the ease of buying, the speed of delivery and the updates at every step. Will defi itely purchase again from Gem Tree.

 

Author: Antoinette D.

Review date 21.02.2019

Comment

brilliant

 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Brilliant


 

Author: WILLIAM L.

Review date 07.02.2019

Comment

Excellent selection and super-quick delivery.
Will certainly use in future. The items in my order were almost impossible to track down within a reasonable distance from home
Great!

 

Author: Henry P.

Review date 31.01.2019

Comment

Amazing Products so powerful and are an every day part of my life and practice, recommend them to all my clients and friends!
Such awesome customer service!

 

Author: Jessica P.

Review date 30.01.2019

Comment

No comment available

 

Author: Jenny D.

Review date 30.01.2019

Comment

Wonderful store! Beautiful energy! Great prompt and helpful communication! Love my black tourmaline bracelets. Faster shipping than I expected being here in US. Will be back and will tell my friends about you! Wishing you all the very best!

 

Author: Norma L.

Review date 29.01.2019

Comment

I just received my package and I am very excited to use your products. So far I am please with the overall service. I thought the bottles were a little bigger and I did not receive instructions or information about the use of the products according to your website. It took a little longer than I was hoping for but overall I will probably again. Thx
Admin comment
Thanks for your kind comments and feedback. I can see your order arrived in 13 days to USA which is above average speed for airmail from our location. There is just the one leaflet to cover all blends which was added to the order, there is not one leaflet per bottle if multiples. We do state all blends are 10ml bottles, we do have 25mls in certain types however.

 

Author: Roderick C.

Review date 29.01.2019

Comment

The stones were lovey and great quality. Loved everything I purchased and am already looking at what I want to order for my next purchase from the gem tree. 5 stars all round. Thank you.

 

Author: Kim J.

Review date 25.01.2019

Comment

I’ve been a regular customer with The Gem Tree for a long time. There is a wonderful choice of products, the service is excellent and reliable, and the Seller is extremely friendly, polite and helpful, should you have any enquiries. I’m always delighted with everything I buy. I highly recommend the Gem Tree. It’s safe & secure too. Perfect!

 

Author: Margo p.

Review date 24.01.2019

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